Click the "ask" link at the top of the page. Write your question in the box, and supply any other information that the form asks for. Click "answer legal questions". You will get an email telling you how to complete asking your question.
You can can log in to your account with the email you used to sign up and the password that we gave you. Your questions will be displayed on the page after login.
The saying / adage: "You get what you pay for" could be true in answering legal questions. The experts answering your questions and giving you guidance are licensed attorneys who have attained accolades and recognition in their areas of expertise. The experts dedicate their time and effort to answering your question and giving you the best answer possible. Additionally, under category 2, the expert will follow up with you on gathering additional facts and making sure you understand the answer. Requiring payment allows us to pay the experts for their time and make sure the experts are engaged in fully responding to your questions. Also, maintaining the web site, advertising and covering our web site staff expenses and web support is expensive and must be properly funded in order to maintain the integrity of the web site.
This is a dedicated site that is tailored to respond to legal questions and give guidance to the customer. The experts are licensed attorneys that are working full time jobs in their areas of expertise. We require our experts to be licensed for a minimum of five years, maintain an active license to practice law, and have a strong ethical and professional background as evidenced through peer ratings, Florida bar organizations, and third party ratings.
Not every question has a legal answer. Though rare, if none of our experts are able to answer your questions or give the proper guidance, then your money will be refunded upon request.
If you are dissatisfied with an answer, you can request for your money to be refunded. Your question and the expert's answer will be reviewed by a three attorney panel to determine if the answer merits a refund. Please note that you may not be happy with an answer due to the fact that the law may not support your position. However, if the answer is correct and complete, the expert should be entitled to be paid for his time.
An expert gets paid a majority of the fee paid for the question once the customer accepts the answer or the customer does not dispute the answer or quality of the answer within 7 days of the answer to the customer's question.
This site was created by attorneys to answer only legal questions. We dedicate ourselves to providing correct and efficient legal answers and provide guidance and practical legal suggestions. None of the sites we have seen provide what AnswerLegalQuestions does. That is, we are a straightforward uncompromised neutral site where quality legal answers are given by experienced attorneys. Unlike other sites were all categories of questions are addressed, we pride ourselves in focusing on legal questions with not only text book complicated answers, but rather, real world practical suggestions that will give you the guidance you need to help you address your legal issues or concerns.
While most answers are provided within an hour of being submitted, due to the numerous scenarios and diverseness of our laws and the individualized fact patterns, we cannot guarantee that all questions will be immediately answered. Questions will be answered within 24 hours of being posted, with most questions being answered within the hour. Our experts are engaged in answering many questions and running their own private practices. Our experts make a commitment to respond to the questions assigned to them within 24 hours. If an answer cannot be provided within said time, the customer is offered a full refund. Once you submit your question, our intake staff distributes your question to the appropriate attorney who has the expertise to answer your question. Then, the expert reviews the question and either transfers the question back to us for it to be distributed to someone else or the expert takes ownership and agrees to provide an answer. Once an expert has accepted your question, you will be immediately informed. Once an expert answers your question, you will also be immediately informed, via email.
Category one questions are questions that should not have a follow-up component to them. If you have a follow up question in a category two, then you are entitled to ask a follow up question so long as it is directly within the course and scope of the original question. You are also free to ask for clarifications as to an answer.
Due to the complexity of questions, and time constraints of the expert, we can not promise that the expert will be engaged with you in a chat (though sometimes that may happen). You will be informed via email when the expert has provided you with an answer and will be informed if answer has a follow up question. A lot of times, an expert may request additional information concerning your question. A lot of times a customer does not understand why the expert is asking for information which the customer does not feel is relevant to the answer. However, sometimes the law is counterintuitive and sometimes certain facts which may seem irrelevant to a lay person, are critical in answering a question. It is not that we are nosy, but rather, it is the best way for us to help you.
The only information we keep of you is your question, the answer and your email address. We do not keep any other information. We also strongly encourage your questions not to have personal information nor actual names. As to your email address, we of course need that in order to let you know when your question has been answered, or to inform you of the status of your question. Your paypal information or credit card information for payment is not kept by us.